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Shipping & Delivery

SHIPPING INFORMATION
As a standard procedure to ensure fast & efficient delivery to your doorstep, we deliver all products only through the strongest international courier companies including DHL & Fedex As soon as your package ships we will email you with a verified tracking number to allow for easy tracking of each order in transit. Should there be any delay in shipment, one of our experienced customer service specialists will notify you.

SHIPPING TIMES & RATES
1. Standard Express Shipping (9-15 Businesss Days) $6.95 (OVER $79.00 FREE)

2. Fedex Express Shipping (3-5 Businesss Days) $15.95 (OVER $139.00 FREE)

3. DHL Express Shipping (2-4 Businesss Days) $19.95 (OVER $199.00 FREE)

TRACKING YOUR ORDER
Once your payment has cleared, you will receive an e-mail when your order has been processed (this may take up to 48 hours). You will receive a second confirmation e-mail once your order has shipped which will include your tracking number and a link to follow the journey of your package. If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1 - 4 days for the tracking information to show. In some rare case, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.

COURIER PHONE NUMBERS

  COURIER

          PHONE

       GET HUMAN INSTRUCTIONS

 DHL

 Depends on Your Country

 http://www.dhl.com/en/contact_center.html

 USPS

 1-800-275-8777

 Press 0 , then 0, then press 5, then 5, then 2

 FedEx

 1-800-463-3339 

 Follow the Instruction in Speaking


SPECIAL NOTES
The time to shipping estimates are applicable to both domestic and international shipping.

PROCESSING TIME
It will take 1-2 business days to process your order, regardless of the shipping option selected at checkout. We ship Monday through Friday, excluding weekends and holidays. We cannot guarantee Saturday delivery, even if your shipping is upgraded to express. We do NOT ship orders the same day. Please allow up to 2 business days for orders to process (for example, if you order on Monday, your order should ship out on Tuesday or Wednesday). You will receive a confirmation e-mail with the tracking link once your order ships which can take up to 48 hours to update. If you do not see your shipping confirmation email in your inbox after 2 business days, please double check your junk/spam or promotions folder. Express shipping options and any other third-party fees are non-refundable. We cannot be held accountable for any delays caused by the carrier.

Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.

Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open. If they deem it unsafe, they will hold the package at a local post office or re-schedule another delivery. Our best recommendation is to input a shipping address where you know you or someone else will be available to accept the package (a work address or a friend's address).