UNIT WEIGHT(G) 300g Brand VHAIR Hair Color Natural Black(#1B) Length 12 14 14 Quantity 3pcs Texture Body Wave Material Virgin Brazilian Hair
- how to apply
As a leading retailer in hair extension field, VHair is trying to create a secure online shopping environment. In order to make you relieved, VHair chooses the most reliable supplier for leading secure technology. According to cooperation with PayPal and reliable courier service, like FedEx and DHL, which all indicate our good business reputation and the importance of customers’ security.
VHair.com will take secure test everyday to make sure it accords with the standard of Norton Secure, like the secure icon shows on the website. The safeguard procedures are to protect your financial information against hackers, adware, spyware, spam mail and other malicious activities. The scan of Norton Secure made by the biggest online secure company in the world who serves more than 250,000 online websites from over 70 countries/religions for protection.
PayPal has confirmed VHair’s identity and merchant information.
a) PayPal is the leading security and fraud prevention system. It can use any bank cards to pay, which is safe and easy for your shopping environment.
b) VHair accepts PayPal Standard Payment and PayPal Credit, which contains Visa, MasterCard, Discover and American Express. The goal is to provide you more methods for your payment.
c) PayPal will send you an email for invoice and link you to the download page after payment is complete.
In order to protect your personal information, VHair takes trusted and secure prevention measures to make sure it will not be lost, reused or destroyed. If you provide your credit card information on the website, it will be protected by Secure Socket Layer Technology (SSL) and reserved by AES-256 encryption. Although paying through electronic storage or internet cannot be guaranteed it is 100% safe, VHair will follow widely used industry standard and the requirement in PCI-DSS. Also, the website will take secure test everyday.
VHair will send you a confirmation via email with tracking number after shipping your orders. In order to make sure your packages arrive on time and secure, so choosing trusted courier service, like DHL, FedEx and UPS for you. VHair will pay full purchase value for each packages until customers sign for delivery. Hence, please do not worry about the shipment.
All orders will be processed in 24 hours except weekends and national holiday. The price in the website include standard shipping all over the world over $79. Your order will be shipped from factory directly or from warehouse in the United States which depends on your location.
Once you placed your order successfully, you will receive an email. Please check all details carefully to avoid any mistakes. Once packages shipped, all shipping information cannot be changed. If your shipping information is inaccuracy or incomplete, courier will need extra 1-2 days to check information. VHair will not undertake charges caused by carriers or belated package caused by uncertain factors.
Kindly advise beauties provide a secure shipping address. Most of packages will deliver to mailbox or front door, which do not need a signature. If couriers think the environment is unsafe, they will deliver the next for you. Don’t forget to provide a frequently-used address to make sure you can receive in arranged time.
TRACKING YOUR ORDER
Once you placed orders, you will receive the first email for confirming shipping address in 24 hours. The second email for tracking number will be received once your packages shipped. If there is any problems with the tracking number, please contact couriers first before contact us. Please allow 1-4 days to show logistics information. Tracking information may not show in some rare cases, but you will still receive your packages. Kindly contact us in the estimated time of delivery if there is no updated information.
COURIER PHONE NUMBERS
GET HUMAN INSTRUCTIONS
Depends on Your Country
Press 0 , then 0, then press 5, then 5, then 2
Follow the Instruction in Speaking
For international customers, beauties are responsible to pay native tax, duty and any other fees. VHair will not receive these charges which will take by native governments or carriers, so there is no refund from our side. For international packages DDU (duty and tax unpaid), the price on VHair does not include these fees. Customers need to pay these charges in order to get packages. As we cannot predict the amount, kindly advise you contact native tax agent or customs office to know related fees.
Please notice that once couriers enter to your countries, they will replace you to pay any tax and duty that should be paid. It is a good way to help couriers deliver your parcels in the shortest time. Once you clear all tax and duty, couriers will deliver your package. Perhaps you will receive an invoice from express company which includes payment details and a little management cost.
The estimated time of shipping applies to international and domestic express delivery.
For any changes cause delivery time delay, we will contact you at the first time and provide you the best solution.
- How to pay for my order?
Please follow below steps to pay for your order:
a) Choosing the products you like and then press “Buy Now” or “Add To Cart” button.
b) Check and confirm order details on checkout page.
c) Paying through PayPal or Credit Card.
d) Click “Place Orders”.
- What payment methods do VHair accept?
VHair accepts PayPal Standard Payment and PayPal Credit, which contains Visa, MasterCard, Discover and American Express. PayPal is the leading security and fraud prevention system. It can use any bank cards to pay, which is safe and easy for your shopping environment.
- Why is the payment failing?
Please check below reasons. If there is no corresponding condition, please contact PayPal customer service or banks firstly.
a) Account number or CVV is incorrect.
b) The period of validity on your card is overdue.
c) There is no sufficient money on your account.
- How to track my order?
Please log into your account to check your order status. Once your order shipped, you can use tracking numbers to track your orders. However, you cannot track your order before shipping.
Please contact Customer Service at firstname.lastname@example.org if you do not receive your tracking number or there are some problems with your shipment.
- What to do if the tracking number cannot be used?
Please contact Customer Service via Live Chat or email email@example.com to confirm your tracking number and shipping status.
another way is to contact express company to confirm if your order has been shipped. Sometimes, updated shipping information needs to take 1-2 days.
- Why is the order cancelled?
Please check below reasons and try to place a new order.
a) Items are unavailable.
b) Shipping address cannot be found.
c) It is difficult to process your payment.